Brächa Design was founded in 2014
How many people are employed by Brächa Design?
Recently we have been working with two major partners, one is a little factory which employs at least 5 people, and the other is our special tailor. We also have many sales people in different parts of the world to support the promotion of Brächa Design
The Founder of Brächa Design, Marieke Terpstra, is one vibrantly dynamic young woman, who comes from the Netherland
The company use mainly cow leather
Founder, Marieke Terpstra is the person behind the design of each product
The products are made in Indonesia, on the island of Bali.
You can contact the customer service between 08.30 and 18.00 (UTC+8) from Monday until Friday, by email: info@brachadesign.com or whatsapp : +62 813 5320 2392
We try to deliver all around the world where postal service is available
On average, it take two weeks to receive your order, and you can follow it with a postal tracking number
Brächa Design will give you a track and trace code, which will be given upon order completion
Sure, you have ten days after receiving to return your order. To return a product that you ordered online, please send an email to info@brachadesign.com before you go to the post office, and note that you want to return your package. You will receive the refund within 14 days after your return, provided that the package has been received by us
First check ‘complaints and warranty’ where we tell you about the rules we apply at BRACHA deigns. If you would like to lodge a complaint or if you have a question about our warranty that is not answered there, please send an email to info@brachadesign.com Please clearly specify the article number and, if you can, include some pictures so that our people can better judge the problem. If you didn't order the items through our online store, please contact the store of purchase first
Yes, it is possible. With the exception of sale products, which are only available for orders from the Netherlands and Indonesia. You can contact our support team for more information on info@brachadesign.com.
We accept Paypal, Mastercard, Visa, American Express, and Ideal (Netherlands)
We prefer US Dollar (USD) or Euro (EUR), however any currency is welcome and will be converted to our established price
Please send an email to info@brachadesign.com along with a screenshot or proof of payment failure. Our support team will get back to you as soon as possible
